Privacy Policy
TM Mr. Loanwala Pvt. Ltd. (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mrloanwala.com, contact us via WhatsApp, or use our services.
Last Updated: 30-09-2025
- Information We Collect
- We may collect the following types of information:
- Personal Information: Name, mobile number, email address, residential/commercial address, date of birth, PAN, Aadhaar, bank statements, income details, business details, etc.
- Non-Personal Information: Browser type, device details, IP address, cookies, usage data.
- Communication Data: Messages, queries, and documents shared via WhatsApp, email, or website forms.
- How We Use Your Information
- We use the collected information to:
- Process loan consultancy requests and related services.
- Verify your identity and eligibility for loan products
- Communicate with you regarding queries, updates, and offers.
- Improve our website, services, and customer experience.
- Conduct marketing and remarketing campaigns (via Google, Facebook, WhatsApp, SMS, or email).
- Comply with legal and regulatory requirements.
- Cookies & Remarketing
- Our website may use cookies, tracking pixels, and similar technologies to enhance user experience.
- We may use Google Ads, Facebook Ads, or other platforms for remarketing purposes. This means you may see our ads on other websites/apps after visiting our site.
- You can disable cookies in your browser settings anytime.
- Sharing of Information
- We may share your data with:
- Partner banks, NBFCs, financial institutions for loan processing.
- Our authorized agents, employees, and channel partners.
- Third-party service providers (marketing, analytics, IT support).
- Law enforcement or government agencies, if required by law.
- We do not sell your personal information to any third party.
- Data Security
- We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
- Your Rights
- You have the right to:
- Access, update, or correct your personal information.
- Withdraw consent for marketing communication.
- Request deletion of your data, subject to legal and regulatory retention requirements.
- Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
- Children’s Privacy
- Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.
- Grievance Officer
- In accordance with the Information Technology Act, 2000 and Rules, the name and contact details of the Grievance Officer are:
Mr. Tapan Mangal - Grievance Officer – TM Mr. Loan Wala Pvt. Ltd.
- Office No. 606, 6th Floor, Manglam, Durga Nursery Road, Udaipur, Rajasthan – 313001
- Email: info@mrloanwala.com
- Phone: +91-9950595343
- Changes to This Policy
- We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
